Solution Properties
Solution ID:
223924850045092
Last Modified Date:
Mon Dec 12 11:50:06 UTC 2022
Taxonomy Path:
Category//Data//Data management
Author:
LegacyAuthorUS
Nothing happens when clicking the program icon and the Actian Zen database engine is damaged
Description
Cause
Resolution

Section I: Uninstall and reinstall Actian Zen

  1. Remove Actian Zen; refer to How to manually uninstall Actian Zen database engine.
  2. Reinstall Actian Zen by running Repair on Sage 50. Refer to How to run Repair.
  3. Verify Sage 50 opens.

Section 2: System.AccessViolationException

  1. Run SageReg.exe from the program path. Refer to How to find data path and program path.
  2. Click Activate.
  3. Verify that you can open Sage 50.

[BCB:161:Chat 50 US:ECB]
Steps to duplicate
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