My bank rejected the NACHA file.
Description
Cause
Resolution

Update the Direct Deposit Options in Payroll:

  1. Tasks, Generate Direct Deposits
  2. Click Options at the bottom of the Generate Direct Deposits window.
  3. Change the Origin ID Type to "Bank Assigned", this will give you the ability to manually enter the numbers the way your bank would like them displayed.
  4. Update the Company ID.
    Note: This is used in Batch Header Record positions 41-50 and Batch Trailer Record positions 45-54 of the NACHA file format.
  5. Run the direct deposit after like normal by clicking Start when ready.
    Note: Settings changed in Options do not save unless Generate Direct Deposit is ran.
Steps to duplicate
Related Solutions

My bank requires all zeros for Immediate Origin and Company ID in the AP Generate Electronic Payments ACH file or PR Generate Direct Deposits ACH file
Error: Routing Information not set up. Use the Options button to set it up. (Payroll 2021)
How do I set up direct deposits?
What is the NACHA file format?
The bank is requesting a value other than 1 in front of the Federal ID in the NACHA file.