How to set or reset user passwords in Sage 100; how to require passwords for users or set password requirements in Sage 100
Description
Cause
Resolution

To change or reset the password for your own Sage 100 User Logon:

  1. From the Sage 100 Desktop, open File, Change User Password
  2. Enter the Old Password
  3. For New Password, enter the new password
  4. For Confirm Password, enter what was entered above for the New Password
  5. Click OK

To set or reset passwords for another Sage 100 user (if you have the rights to do so):

  1. From the Sage 100 Desktop, open Library Master, Main menu, User Maintenance
    • Note: If the Administrator User Logon is being used, then alternatively:
      1. Launch Sage 100
      2. For User Logon, enter Administrator
      3. For Password, enter the password created for the Administrator logon to access the Administrative Tools window
      4. Click User Maintenance
  2. Select the specific User Logon desired
  3. Change the Password and Confirm Password fields
  4. Click Accept

To reset the password for the Administrator User Logon (if you do not know the password):

  • See the Related Resources section for the link to KB article 19652 on "How to request Administrator user password reset assistance for Sage 100"

To reset the password for the Administrator User Logon (if you already know the current password):

  1. Launch Sage 100
    • Note: Unified Logon cannot be enabled.
  2. For User Logon, enter Administrator
  3. For Password, enter the password created for the Administrator logon to access the Administrative Tools window
    • Note: The Administrator password is initially set during installation of the Sage 100 product. If you have lost the password, see the Related Resource section below for information on how to request assistance with resetting the Administrator password.
  4. Click Administrator Password to access the Administrator Security Password window
  5. For Password, enter the new password
  6. For Confirm Password, enter the same new password again
  7. Click OK
  8. Click Close
  9. Test the new password by attempting to login as the Administrator again

To set Password Requirements for all users in Sage 100:

  1. From the Sage 100 Desktop, access System Configuration in either of two ways:
    • Click the File menu, select Register
    • Open Library Master, Setup menu, System Configuration
  2. On the Security tab, examine the Internal Security password options
    • Note: If you want to instead use Unified Logon (Windows Authentication), do not select any of the options. For more information on setting up Unified Logon, see the Related Resources section below.
  3. Select the Require all Users to Enter a Password checkbox to require passwords for User Logons (passwords are set in User Maintenance) and to unlock other password-related check box options detailed below:
    • Require all User Passwords to be System Defined Strong Passwords - Selecting this check box wold mean passwords must:
      • Contains at least 8 characters
      • Include a combination of letters and numbers
      • Do not contain repeating characters (not more than 2 repeating characters in a row)
    • User Defined Passwords must be of a Minimum Length - Select this check box to require that all passwords be a minimum length as defined in the Length field
      (Note: This check box is available only if the Unified Logon check box is cleared and the Require all Users to Enter a Password check box is selected.)
      • Length field - The value in this field must be greater than 0. This field defaults to a value of 8 and can be changed; however, the entry cannot be less than 8 if the Require all User Passwords to be System Defined Strong Passwords check box is selected.
    • Force Password Change after a Set Number of Days - Select this check box to require all users to change their password after the number of days defined in the Days field has elapsed.
      (Note: This check box is available only if the Unified Logon check box is cleared and the Require all Users to Enter a Password check box is selected. Also: This requirement does not appear to be enforced for short-cuts or batch files that silently log into Sage 100 ERP in order to import or export data, or to otherwise access Sage 100 ERP tasks from outside the program.)
      • Days field - Type the number of days before users need to change their password. The value in this field must be greater than 0.
        (Note: Only available if Unified Logon check box is cleared and the Require all Users to Enter a Password and Force Password Change after a Set Number of Days check boxes are selected.)
    • Lock Out User after a Set Number of Invalid Logon Attempts - Select this check box to lock out a user after a set number of invalid attempts are made to log on to the software. The number of attempts is defined in the Attempts field.
      (Note: This check box is available only if the Unified Logon check box is cleared and the Require all Users to Enter a Password check box is selected.)
      • Attempts field - Type the number of attempts that can be made before locking users out of the software. The value in this field must be greater than 0.
        (Note: This field is available only if the Unified Logon check box is cleared and the Require all Users to Enter a Password and the Lock Out User after a Set Number of Invalid Logon Attempts check boxes are selected.)
    • Unlock User after a Set Number of Minutes Elapse from the Last Invalid Logon - Select this check box to unlock users after a specified number of minutes, if they have been locked out as a result of surpassing the number of attempts to log on.
      (Note: Expired user accounts must be reactivated in User Maintenance and are not affected by this field. This check box is available only if the Unified Logon check box is cleared and the Require all Users to Enter a Password and Lock Out User after a Set Number of Invalid Logon Attempts check boxes are selected.)
      • Minutes field - Type the number of minutes an account remains locked after too many invalid log on attempts. The value in this field must be greater than 0.
        (Note: This field is available only if the Unified Logon check box is cleared, the Require all Users to Enter a Password and Unlock User after a Set Number of Minutes Elapse from the Last Invalid Logon check boxes are selected.)
  4. Click Accept to save changes and exit System Configuration

Note: Make sure to communicate changes made to password requirements so that users and administrators remain informed.

DocLink: How to request Administrator user password reset assistance for Sage 100
DocLink: How to setup user Roles and set up security and permissions for users to access tasks and options in Role Maintenance for Sage 100
DocLink: How to setup or enable Unified Logon; Cannot select Unified Logon check box
DocLink: How to create a new User Logon, or maintain the password, settings, permissions, and preferences for an existing User ID
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