| | Error: "[file name] may be corrupt. Use File Doctor" |
| Cause | - System abort or network outage while a user was working in the system
- The server or workstations have locked files
- The server or workstation has low disk space
- Didn't fix errors that appeared on previous File Doctor reports
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| Resolution | CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst. - Have all users exit Sage and any other programs access the server.
- Unlock files on the server.
- Test the task that generated the error.
- If the error continues, restart the server.
- Have users restart their workstations.
- Test the task that generated the error.
- If the error continues, confirm that the server and workstations have adequate disk space. Work with your IT professional to complete this process.
- Test the task that generated the error.
- If the error continues, run File Doctor.
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