There are spaces before (leading) or after (trailing spaces) the invoice ID.

This can occur when invoices are imported or sent from another software such as Sage Paperless Construction (SPC) or Timberscan.

If invoices are imported through AP Tools, Import Invoices, prior to importing, verify in the import file that there are no extra spaces before or after the invoice ID.

If there is a leading space follow the steps in article 101261, DocLink: An Accounts Payable invoice that came from Paperless or imported from third party software has a leading space in the Invoice ID

For trailing spaces, use File Doctor on the Accounts Payable files to remove the trailing spaces:

• AP Master file
• AP Current transaction file
• AP New invoice file (if it exists)

Refer to article ID 20400 "How do I use File Doctor to fix my corrupt data files?"