Section 1: Restart Pervasive/Actian
- Refer to How to stop or start the Pervasive/Actian service.
- Verify when open Sage and company you no longer receive the error.
Section 2: Abnormal close or open files stuck in memory
- Close Sage on all workstations and the server
- At the server, select Start, and then select Control Panel
- Select System and Security, and then select Administrative Tools
Note: Depending on your current view, you may not see System and Security. You will see Administrative Tools instead.
- Double-click Computer Management
- Double-click System Tools, Shared Folders, and then double-click Open Files
- Highlight any open Sage related file and close them
- Open company in Sage, verify no longer receive error
Note: The quicker way to get to the open files, press Windows+R keys, type fsmgmt.msc, and then click OK. Select Open Files, you may have to make the screen bigger by selecting Maximize button. You can then proceed to Step 6.
Section 3: Number of Pervasive licenses
- Run SageReg.exe in program path, follow How to find data path and program path.
- Select Key Status tab.
- On the Permanent line, check number of User Count.
- Activate in SageReg.exe to update if not enough.