Voided Payroll check didn't post in Cash Management
Description
Cause
Resolution
[BCB:1:Backup warning:ECB]

Verify the following information

Verify the following information and settings before completing the correction steps below. If you can't verify the following information, contact Sage Support for assistance.

In Cash Management, the check must show the following information:

  • The check number with a "V" next to it
  • No amount
  • The Posted check box is unmarked

Payroll needs to allow the reuse of voided check numbers.

  1. Go to PR Settings, CM Entry Settings.
  2. Confirm you check the Allow reuse of voided check number box.

Steps to correct

  1. Enter a dummy manual check with the same employee, check date, check number, and amount.
  2. Don't post the check.
  3. Void the check.

 

 

[BCB:156:Chat 300 CRE US:ECB]
Steps to duplicate
Related Solutions

What do I do with unposted Payroll checks in the Cash Management register when the checks don't exist in Payroll?