Install Paya Connect Desktop
Description
  • Add credit cards in Customer Maintenance to place records in Vault-Only.
  • If installation fails on workstations, check firewall and antivirus settings.
  • Fix corrupted Windows profiles when installation works on some workstations but not others.
  • Ensure Sage Exchange Desktop 3.0 complies with TLS mandates; update infrastructure if needed.
    • For additional information, go to Paya support to view TLS 1.1 and 1.2 minimum requirements for compliance.
Cause
Resolution

[BCB:5:Third-party support:ECB]

Before you begin

  • Paya Connect Desktop is a product from Paya. If you’re still encountering issues, contact their support team at (800) 261-0240.
  • There’s also a repair utility available from the Sage Payments Knowledgebase.
  • Install Paya Desktop Connect on workstations to process credit cards with Paya in Sage 100.

System Requirements

Verify that your computer meets or exceeds the following system requirements before installing Paya Connect Desktop v3.x

  • Microsoft .NET Framework 4.6 (included in installer)
  • Sage Payment Solutions Application Deployment (included in installer)
  • Sage Exchange Desktop API (included in installer)

Installation

Access Sage Exchange installer from Workstation Setup

  1. From the workstation, open File Explorer.
  2. Access the "..\MAS90\Wksetup" folder on the server where you installed Sage 100.
  3. Right-click the Autorun.exe program.
  4. Select Run as Administrator from the pop-up menu.
  5. Click Install Sage Exchange Desktop and follow the install instructions to complete the installation.

Manual Download and Installation instructions

  1. Download Paya Connect Desktop.
  2. Select Paya Connect Desktop v3.x from the Downloads drop-down menu.
  3. Extract the Paya Connect Desktop v3.x installer, following the Manual Installation steps.
  4. Right-click the executable and select Run as Administrator.
  5. Follow the instructions to complete the installation.

 






Steps to duplicate
Related Solutions

Uninstall and Re-Install Sage Exchange Desktop