| | What are the Crystal Runtime compatible versions of the recent releases of Sage 300 CRE, Sage Estimating, and Sage Fixed Assets? |
| Cause | Sage 300 CRE versions 18.2 through 22.2, and Sage Estimating versions 22.1, 21.1, 20.1, 19.12, 19.11 and 18.12 include Crystal Runtime version 13.0.22 (SP22). Be sure to check the Crystal Runtime version for other Sage products and third-party products before installing Sage 300 CRE version 18.2 or higher or Sage Estimating 18.12 or higher. |
| Resolution | [BCB:6:Upgrade warning:ECB]
Refer to the following for compatibility: - Sage 300 CRE versions 18.2 through 22.2 use Crystal Runtime 13.0.22/SP 22 and are compatible with:
- Sage Estimating 18.12, 19.11, 19.12, 20.1, 21.1 and 22.1; (Runtime 13.0.22/SP 22)
- *Sage Fixed Assets 2018.1 through 2022.1 (Runtime 13.0.21/SP21)
*Sage Fixed Assets 2018.1 through 2022.1 use Crystal Reports runtime SP21. Although Crystal reports seem to run correctly when you run Sage Fixed Assets 2018.1 (and higher) on the same machine as Sage 300 CRE 18.2 (and higher) or Sage Estimating (SQL) 18.12 (and higher), we recommend that you run Sage Fixed Assets on a different machine. - Sage 300 CRE versions 17.1 and 18.1 use Crystal Runtime 13.0.19/SP19, and are compatible with:
- Sage Estimating 18.11 (Runtime 13.0.19/SP19)
- Sage Fixed Assets 2018.0 (Runtime 13.0.19/SP19)
Note: Known compatibility issue with Fixed Assets 2024.1 and Sage 300 CRE 23.2. See Crystal conflict between Sage Fixed Assets 2023.1 and higher and Sage 300 CRE
[BCB:156:Chat 300 CRE US:ECB]
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