| AP paid invoices show open, discount amounts in wrong fields |
Cause | Fully paid Accounts Payable invoices show Open because the discount amount shows in both Discount Taken and Discount Lost. The discount amount should be either in Discount Taken or Discount Lost, but not both. |
Resolution | Change the discount amount on the invoice. - Go to Accounts Payable, Tasks, Change Invoices.
- Enter the information for the paid invoice.
- Change the Discount field so that it equals Discount Taken + Discount Lost.
- Save changes to the invoice.
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