| | Sage Paperless Construction Folder watch is not working |
| Resolution | Confirm setup and restart the Job Poll service. - Verify the Folder Watch setup. See How do I set up a Folder Watch in Sage Paperless Construction? for more information.
- Review Logs for errors and address any errors displayed:
- If Error Options for the import Job is set to Log look at Import Monitor.
- Review the Job Poll error log (Administration Job Poll, View Log, for the PEImport job).
- Verify that the correct Windows permissions are set up. See Sage Paperless Construction: Required Windows Permissions.
- Restart the Job Poll Service.
- From the SPC Server, start SPC Server Dashboard.
- Click on the Poll tab.
- Select Stop.
- Once the service has stopped, click Start.
- Manually run the Import job poll.
- Start Sage Paperless Construction
- Login as a user with admin rights.
- Select Administration and navigate to Job Poll.
- All jobs will be listed. Select the PEImporter job.
- Click Edit and confirm the following, then click OK.
- Active is selected
- Log Scheduling is selected
- Click Run Now (located further down the screen).
- Review the Log Viewer to watch for the task to be added to the queue and complete. If any errors review the error to see what is causing the failure.
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