Icon missing or program doesn't launch

Solution Properties

Solution ID:

250108225758493

Last Modified Date:

Mon Nov 17 18:21:38 UTC 2025

Taxonomy Path:

Category//Installation

Author:

Icon missing or program doesn't launch

Description

Cause

Resolution

Reboot your workstation.
If the issue continues, disable your antivirus software (Norton 360, AVG, Avast, etc.). Sometimes, it’s necessary to remove the antivirus software.
Reinstall Sage BusinessWorks.
- If the issue happens on all computers, reinstall Sage BusinessWorks on your server.
- If you’re a standalone install, reinstall Sage BusinessWorks on your computer.
- If the issue happens on one client, reinstall the Sage BusinessWorks client on your workstation.
Install the most current service pack.
Enable your antivirus software.

[BCB:163:Chat BusinessWorks US:ECB]

Steps to duplicate