Error: “1 user limit exceeded, No valid activation found”

Application server

1. Stop the Sage 100 Advanced or Premium service or application.
2. Confirm that no Pvxwin32.exe processes are running in Task Manager.
3. Open File Explorer and go to ..\MAS90\Home\Lib\Keys\.
4. Right-click Activate.pvx and select Copy.

Remote Desktop Server

1. Right-click the Sage 100 shortcut and select Properties.
2. Click Open File Location to access the Workstation Setup directory.
3. Open the Lib folder, then the Keys folder.
4. Right-click the existing Activate.pvx file and select Rename.
5. Right-click in a blank area and select Paste to insert the copied Activate.pvx file.

Back at the Application Server

• Restart the Sage 100 Advanced or Premium service or application

Back at the Remote Desktop Server

• Verify that multiple users can now log into Sage 100

Additional information

• In multi-terminal server environments, review Windows Firewall settings if the error persists
• Always back up data before applying advanced solutions
• Contact a Sage business partner or support analyst if needed

How to install Workstation Setup for Sage 100
What virtual platforms or virtualized operating systems and environments does Sage 100 support?