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How can I delete a commitment change order created in Procore?

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Summary

A commitment change order from Procore needs to be deleted in Sage 300 CRE

Description

Cause

Resolution

CAUTION: Sage support can't assist with third-party products, hardware, report customizations, or state and federal tax questions. Refer to our Scope of Support for more info. Contact your Sage business partner, network administrator, or accountant for assistance.

 

 

If you are using Project Management: Please contact Procore support before making changes in Sage 300 CRE to Commitment COs that originated in ProCore. The reversal of Commitment Change orders made in Sage 300 CRE may not reverse them in Procore.

If you are using Job Cost change orders:

JC Commitment change orders cannot be deleted in Sage 300 Construction and Real Estate once they have been approved. Contact Procore support for assistance in correcting change orders and commitment change orders.

 

Note: After working with Procore support be sure to post in Job Cost to update any Job Cost & Contract totals, see When do Procore entries update totals in Job Cost and Contracts and what entries are made in Sage 300 CRE? for details on when totals are updated with Procore entries.



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