Summary
Sage BusinessWorks requires service packs and tax table updates to maintain current features and accurate payroll processing. Install updates on all systems that run Sage BusinessWorks and verify successful installation.
Resolution
Prepare for installation
- Review the Release Notes for Federal and State tax updates and new features.
- Ensure that everyone is out of Sage BusinessWorks.
- If a message shows a user is in the program, disconnect the stuck user or task.
Install the service pack
- Download the service pack. By default the file saves to your Download folder.
- Open the file downloaded.
- On the Welcome screen for the Product Update select Next to continue.
- Accept the End-User License and Support Agreement and click Next.
- Verify Entitlement information and click Next.
- Review install settings and click Next.
- When the installation is complete, click Finish.
Complete installation for network environments
- Install the service pack on each computer, including the server, terminal server, and all client workstations.
- Run the database update if prompted.
- Perform the database update on the server for network installations.
Verify successful installation
- Log in to Sage BusinessWorks.
- Select Help, About.
- Confirm the service pack installed successfully.