Register or enter product registration keys

Fix issues with activating Sage 100, registering licenses, or updating subscription and registration details for users or modules. Check product activation settings, license registration, and subscription updates to ensure Sage 100 runs without registration or activation errors.

Where to purchase, obtain, or generate new product registration keys

 NOTE: Sage Customer Support can’t generate new product registration keys nor provide sales quotes. 

• Customers: To purchase new product keys or have new keys generated, contact Sales at (800) 390-3643 and select Sales. Sales can verify or validate purchase/entitlement and also generate new product keys if necessary.
• Business Partners:  contact your Partner Service Representative for assistance, including new key generation.
• Sage Accountants Network (SAN) Partners: Call the Sage Accountants Network (866) 565-2726 for assistance, including new key generation.

Where to find product registration information

 NOTE: Product Registration information is available on the Sage Support Portal. 

• Partners (and Sage Accountants Network Partners) can locate product keys by signing into the Partner Portal. Open Account Management, select My Company and view Products.
• Customers can locate product keys by signing into the Customer Portal. Select the Product Information, My Active Services and Plans. Choose your product from the Select Your Product dropdown list.

You enter your Product Registration information during the installation process. It includes:

• Business Partner: Enter your Business Partner's Name or Account Number.
  • Also known as a channel partner or reseller
• Serial Number: Enter the Serial Number from your product activation information.
• Customer Number: All current Sage 100 ERP product registrations require a current Customer Account Number. This is a 10-digit number that begins with "400".
• User Key: Enter the User Key (also known as Unlock Key) from your product activation information.
• Product Key: Enter the Product Key (also known as Activation Key) from your product activation information.

How to enter product registration information

When installing Sage 100

1. Enter the Product Registration keys in the Product Registration window, which appears during the installation process.
2. Click Next to continue the installation.

If Sage 100 is already installed

You can find the existing product registration keys in System Configuration. You can update or change the product registration information as follows:

1. Have all other users exit Sage 100 before proceeding.
2. Open Library Master, Setup menu, System Configuration.
3. Click the Registration tab and note the product registration keys.
4. Click Edit, then enter the new product registration keys (if updating or changing them).
5. Click Activate.
6. Click OK when the following message appears: "Activation was successful".
7. Exit Sage 100, then open and log back into again.

Missing modules or licenses after install

• Review How to install and register other modules

 

Module codes or application abbreviations for Sage 100
Error: "Your product isn’t authorized for Sage 100..."