My payroll report is blank

• The report has a date range that doesn’t include the date of the checks
• The payroll tax fields haven’t been assigned
• A paycheck has a date in the past month but a void date in the current period
• Voided paycheck is offsetting current period paychecks
• The latest installed tax service isn’t applied

Adjust Date Range

1. Select Lists, Employees & Payroll, Paychecks.
2. Select the appropriate date range from the Date Range drop-down window.
3. If the paychecks are in the list, record the check date.
   If the paychecks aren’t in the list, change the Date Range drop-down until you locate them. Record the check date.
4. Return to the Tax Liability Report.
5. Click Options.
6. Adjust the fields in the Dates section to a range that includes the check date.
7. Click OK.
8. Confirm that the report data populates.

Assign Tax Fields

See Assign payroll tax fields to the W2 form. Be certain to review the W2 Fields, Company-Paid Taxes and Employee-Paid State Taxes areas.

Voided paychecks

1. Click Lists, Employees and Payroll, Paychecks.
2. Set Date Range to the appropriate filing period.
3. Delete all voided paychecks, and the original checks
    NOTE: 

    

   Voided paychecks are indicated by a check number followed by a V. The check number is the same as the original check (for example, check 1000V voids check 1000). Delete both checks. 
4. Verify that your taxes report correctly on your payroll reports.

Install the latest Tax Service

See How to check for updates.