Aatrix reports prompt for Sage customer number

Items to note:

1. Sage customer number prompt pops up every time an Aatrix report is generated within Sage HRMS
2. The Sage customer number isn’t being stored in the Sage HRMS product anywhere, so the customer will have to re-enter it each time they run an Aatrix report (in other words, Sage isn’t transferring this number to Aatrix now).
3. If you run an Aatrix report and nothing happens (the report doesn’t load), the screen prompt that’s asking for your Sage Customer Number may be behind another window awaiting your response.

Enter your Sage Customer number when prompted.

If you don’t know your Sage customer number, select "No, I don't have my customer number."

If an Aatrix report isn’t loading, minimize the program and see if there’s a dialog box that is hidden prompting for your Sage customer number.

If you would like to find out what your customer number is, please contact Sage HRMS Customer Service at 800‑424‑9392.