Summary
A duplicate void of a check, EFT, or bank transaction to the general ledger is normally a keyboard issue or network latency in Sage BusinessWorks. When you click void, it acts like it's not voiding and you click again, causing a duplicate void to the general ledger.
Resolution
- Go to GL, Entries, Post to Journals, and select Type of entry as Standard.
- Enter a journal entry as a reverse for any of the duplicate voids.
- For possible causes, see transactions post multiple times.
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