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Error: "Sage 50 cannot be started..." and my computer operating system is Microsoft Windows 8, 8.1, or 10

Created on  | Last modified on 

Summary

Error: "Sage 50 Accounting could not be started. Please try again. If you continue to have problems, call Customer Support at 1-866-747-3888." Error: "Sage 50 cannot be started..." and my computer operating system is Microsoft Windows 8, 8.1, or 10 Recently upgraded operating system to Microsoft Windows 8 or 8.1 Recently upgraded operating system to Microsoft Windows 10 I just updated my version of Windows to Windows 10 now my Sage program won't start. Cannot open program Pervasive isn't running

Description

Cause

  • User Account Control blocking Pervasive
  • Incorrectly configured firewall

Resolution

Section I: Compatibility Issues

  1. Right-click on the Sage icon, and left-click on Properties
  2. Click on the Compatibility tab, remove the check mark, if present, next to Run this program in compatibility mode for
  3. If not checked already, place a check mark to the left of Run this program as an administrator. Note: If UAC is enabled, this check mark will need to be removed
  4. Hit Apply, OK
  5. Verify Sage opens without error

Section II: Uncheck "Run this program as an administrator".

  1. Right-click on the Sage icon, and left-click on Properties
  2. Click on the Compatibility tab, remove the check mark to the left of Run this program as an administrator.
  3. Click Apply, and then OK
  4. Verify Sage opens without error

Section III: Restart Pervasive

Section IV: Check Data path Permissions

Section V: Reinstall using Run as Administrator

  1. Access the installer usually located at C:\Sage\Sage50_20xx_x\ (where xx is the year and _x if it exists is the product update number)
  2. Right click Maint.exe and click Run as Administrator
  3. Select Repair when prompted
  4. Allow the installation to complete
DocLink: Error: "Sage 50 could not be started" and "Sage 50 cannot be started"
DocLink: How to stop or start the Actian Zen database engine
DocLink: How to repair the Sage 50 installation
DocLink: Error: "Sage 50 cannot be started..." and the Data Path Permissions Check in the Sage Advisor Diagnostic Tool fails

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