Error: "Sage 50 cannot be started..." and my computer operating system is Microsoft Windows 8, 8.1, or 10

• User Account Control blocking Pervasive
• Incorrectly configured firewall

Section I: Compatibility Issues

1. Right-click on the Sage icon, and left-click on Properties
2. Click on the Compatibility tab, remove the check mark, if present, next to Run this program in compatibility mode for
3. If not checked already, place a check mark to the left of Run this program as an administrator. Note: If UAC is enabled, this check mark will need to be removed
4. Hit Apply, OK
5. Verify Sage opens without error

Section II: Uncheck "Run this program as an administrator".

1. Right-click on the Sage icon, and left-click on Properties
2. Click on the Compatibility tab, remove the check mark to the left of Run this program as an administrator.
3. Click Apply, and then OK
4. Verify Sage opens without error

Section III: Restart Pervasive

• Follow Article ID 10281: DocLink: How to stop or start the Pervasive service.

Section IV: Check Data path Permissions

• Follow Option II in Section II of Article ID 29820: DocLink: Error: "Sage 50 cannot be started..." and the Data Path Permissions Check in the Sage Advisor Diagnostic Tool fails.

Section V: Reinstall using Run as Administrator

1. Access the installer usually located at C:\Sage\Sage50_20xx_x\ (where xx is the year and _x if it exists is the product update number)
2. Right click Maint.exe and click Run as Administrator
3. Select Repair when prompted
4. Allow the installation to complete