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FAQ - Sage 50 US Obsolescence

Created on  | Last modified on 

Summary

When does support for my current version of Sage 50 Accounting—U.S. Edition end?

Resolution

Section 1: When does support for my current version of Sage 50 Accounting—U.S. Edition end?

Our obsolescence policy varies depending on the version of the software you are currently using. Our current policy and support dates are as follows:

  • Sage 50—U.S. Edition 2023 - March 6, 2024 (Obsolete)
  • Sage 50—U.S. Edition 2022 - March 1, 2023 (Obsolete)
  • Sage 50—U.S. Edition 2021 - March 2, 2022 (Obsolete)
  • Sage 50—U.S. Edition 2020 - March 2, 2021 (Obsolete)
  • Sage 50—U.S. Edition 2019 - March 3, 2020 (Obsolete)
  • Sage 50—U.S. Edition 2018 - March 5, 2019 (Obsolete)
  • Sage 50—U.S. Edition 2017.2 - March 1, 2018 (Obsolete)
  • Sage 50—U.S. Edition 2017.0, 2017.1 or 2017.1.1 - December 1, 2017 (Obsolete)
  • Sage 50—U.S. Edition 2016.2 - March 1, 2017 (Obsolete)
  • Sage 50—U.S. Edition 2016.0 or 2016.1 - December 1, 2016 (Obsolete)
  • Sage 50—U.S. Edition 2015 - March 1, 2016 (Obsolete)

Section 2: Why does Sage 50 Accounting—U.S. Edition only support the current version of the software?

  • There are many advantages to being on the current version of the software and being active on a Business Care support plan. These benefits are detailed in the articles located below in the Related Resources section.
  • Keeps you in compliance with the latest technology and operating systems - e.g. introduction of Windows 8 and Windows 10 and the retirement/obsolescence of Windows XP and Windows Server 2003 by Microsoft
  • In addition to these benefits, supporting only the current version of the software allows Sage to focus our efforts on creating the best possible experience for customers on the most current version.

Section 3: What are the add-on products that stop working after the obsolescence date?

  1. Program updates
  2. Tax updates
  3. Tax form updates
  4. Direct Deposit
  5. Sync with Managed Payroll
  6. Credit card processing
  7. Remote Data Access (formerly known as Sage Drive)
  8. Bank Feeds
  9. Invoice Payments with PayPal, Stripe or Paya

 

Related Solutions

Supported products and services
What are the benefits of moving to a Sage Business Care plan if I currently have no support?
What are the benefits of maintaining my Sage Business Care plan?