Remote Data Access under the File menu appears grayed out

• You haven't purchased a subscription that includes RDA
• Your copy of Sage 50 isn't activated
• You haven't set up users in this company yet
• You're in a company that is already on RDA

1. See if the company is already on Remote Data Access

1. If you are in a company, look at the top of the screen.
2. If Remote Data Access is at the top of the screen, then the company is already on RDA.

2. Make sure you have a Sage 50 subscription

Verify that you have a current Sage 50 subscription.  If you have questions about your subscription or need to purchase one, contact our Sales team.

3. Set up users

If you haven't done so yet, set up users for your Sage 50 company.

4. Reactivate the program

 NOTE: If you're in a network environment, go to the server to perform these steps. 

1. Activate Sage 50 online.
2. Close Sage 50, then reopen your company.
3. Check the File menu and see if Remote Data Access is now available.
4. If not, force Sage 50 to reactivate.