Summary
You can't void a vendor invoice that has transaction activity in Sage BusinessWorks. To void, use a credit memo for an invoice and a debit memo for a negative invoice.
Description
"CANNOT VOID INVOICE. You can void only invoices that have not had any adjustment activity."
Resolution
Void a Vendor invoice using a credit memo
- Browse to AP, Invoices, Credit Memos.
- Select the Vendor Id.
- For Apply to, select Invoices.
- Select the invoice number.
- Enter the Date for the Credit Memo (Generally the same date as the invoice date).
- Enter the Amount of the invoice.
- Select the same General Ledger account number debited on the original invoice.
- Post.
Void a negative Vendor invoice by performing a debit memo
- Select AP, Invoices, Debit Memos.
- Select the Vendor Id.
- For Apply to, select Invoices.
- Select the invoice number.
- Enter the Date for the Debit Memo (Generally the same date as the invoice date).
- Enter the Amount of the invoice.
- Select the same General Ledger account number credited on the original negative invoice.
- Post the debit memo.