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Error: "CANNOT VOID INVOICE. You can void only invoices that have not had any adjustment activity."

Created on  | Last modified on 

Description

You can't void a vendor invoice that has had any transaction activity posted against the invoice.  To void you will use a credit memo.  If the invoice is a negative dollar amount, use a debit memo.

Resolution

Option 1: To void a Vendor invoice by performing a credit memo:

  1. AP, Invoices, Credit Memos
  2. Select the Vendor Id
  3. For Apply to, select "Invoices"
  4. For Invoice #, select the invoice number
  5. Enter the Date for the Credit Memo (Generally the same date as the invoice date)
  6. Enter the Amount of the invoice.
  7. For Account #, select the same GL account number debited when the invoice was created.
  8. Post

Option 2: To void a negative Vendor invoice by performing a debit memo:

  1. AP, Invoices, Debit Memos
  2. Select the Vendor Id
  3. For Apply to, select "Invoices"
  4. For Invoice #, select the invoice number
  5. Enter the Date for the Debit Memo (Generally the same date as the invoice date)
  6. Enter the Amount of the invoice.
  7. For Account #, select the same GL account number creditedwhen the negative invoice was created.
  8. Post



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