1. Go to Inquiry, Check information, Check Activity, New file
2. Add the column for Pay group
3. Widen the Period end date column to view the full 4 digit year
4. Verify that:
   • The Check status is New, Altered, or Processed. If not, see Error: "No Information to print" (Check status is Printed)
     NOTE: If the Check status is Processed, you need to select the Reprocess checks checkbox when processing.
   • The Pay Group is the pay group selected when processing
     NOTE: To process all check in the new file, leave the pay group blank when processing.
   • The Period end date is correct and matches the date entered when processing. If the period end date is wrong, see How do I change the period end date on my Payroll checks?

For Salaried employees:

See Error: "No information to print" when processing payroll (incorrect salary settings)

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