Void a vendor check or instant check
Description

Important Notes 

  • Voiding an Accounts Payable vendor check reopens the invoices you paid with the check
  • Use the original check date OR a date in the month you're reconciling your bank statement
  • If this is an old vendor check, you must use the Void Payments by Vendor. Don't use Void Checks by Cash Account
    • Using Void Checks by Cash Account voids the check, but doesn't restore the invoice
    • This will cause reconciliation issues with your Accounts Payable and General Ledger

Cause
Resolution
▼ Void checks by vendor
  1. Go to AP, then Checks.
  2. Choose Void Payments, then Void Payments by Vendor.
  3. Select Checks, EFTs, Credit card payment, or Non-vendor checks.
     NOTE: Non-vendor checks are Instant Checks you created using CM, Transactions, Instant Checks.
  4. Select the Vendor ID. When you select Non-vendor checks, the system grays out the Vendor ID.
  5. Select the Check # and Void Date.
  6. Select Void.

Tips

  • If voiding a duplicate check #, ensure you selected the desired check before voiding
  • Voiding a check from a Credit Card Vendor reopens only their invoices. The original vendor's invoices stay closed
    • If you need to reopen the original vendor's invoice, void the Credit Card Vendor's invoice. This will reopen the vendor invoice
    • When you void an old check, the system checks for the invoice. If it's missing, it prompts reinstatement.
       CAUTION: The message is only available when you choose Void Payment by Vendor  
  • Select 'Yes' to reconstruct the invoice using the invoice date as the due date
  • Use AP, Invoices, Edit to reenter the reference, discount amount, discount date, and due date if desired
▼ Void checks by cash account

 Use this option to void a range of checks

  1. Select AP, Checks, Void Payments, Void Checks by Cash Account.
  2. Select Cash account.
  3. Enter the check range in the Void all check from ___ to ____.
  4. Select Void date or check 'Use check date'.
  5. Verify the checks that display are the range you want to void.
  6. Select Void.
▼ Void instant checks not posted to G/L
  • A void won't post to General Ledger if:
    • You enter an Instant Check in SETUP mode then void out of SETUP mode
    • You post a check and deselect the Post to G/L option
  • To correct the General Ledger, post a Journal Entry for the void
▼ Void EFT payment
  1. Select AP, Checks, Void Payments, then Void Payments by Vendors.
  2. Select EFTs.
  3. Select the EFT from the list, then Void.
  4. For more information, see How to void an EFT vendor payment.
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Steps to duplicate
Related Solutions

Void Accounts Payable vendor invoices or invoice credits
Void an invoice paid with a credit card