How do I edit, void, delete or adjust miscellaneous JC cash receipts in Accounts Receivable?
Description

A miscellaneous cash receipt does not include a customer ID, so you cannot adjust it in Accounts Receivable.

An enhancement request was submitted to allow edits of miscellaneous cash receipts in Accounts Receivable.

Cause
Resolution

Confirm the Job Cost and General Ledger information:

  1. In Accounts Receivable, select Inquiry, Entries, Entries by Batch, Current.
  2. Select the batch that contains the Miscellaneous JC cash receipt.
  3. Add the following columns to the inquiry. Select the link below for details on how to add a column to an inquiry.
    • Credit Account
    • Bank Account
    • Job
    • Extra
    • Cost Code
    • Category

Enter a reversing entry through Job Cost:

  1. From the Job Cost Tasks menu, select Enter Direct Costs.
  2. Enter the Job, Extra, Cost code, and Category noted above.
  3. Enter the Amount as a positive amount, since the original Miscellaneous JC cash receipt is a negative cost transaction.
  4. Enter the applicable Transaction date, Accounting date, Description and Reference information
  5. For the Debit Account and Credit Account, enter the Credit Account number noted above.
  6. Click Finish to complete the transaction.

Create an adjusting entry for the cash receipt in Cash Management:

  1. From the Cash Management Tasks menu, select Edit Register.
  2. Enter the applicable Date, select Adj or Wdl from the Type dropdown, and enter a Description.
  3. Note: If the original cash receipt posted to multiple General Ledger accounts, select WDL and use the Split function. For more information, see article 49639 How do I split a Cash Management Withdrawal to multiple debit accounts?
  4. Enter the positive amount in the Subtraction column.
  5. For the Debit account, enter the Credit account number noted from Accounts Receivable above.
  6. Press OK
  7. Press Finish
DocLink: How do I correct direct cost entries made in the Job Cost task Enter Direct Costs?
DocLink: How do I add or edit a column in an inquiry?
DocLink: How do I enter a deposit, withdrawal, adjustment, service charge, or other transaction types to a bank account in Cash Management?
DocLink: How do I correct direct costs made in the Job Cost task Enter Direct Costs to an incorrect future date?
DocLink: How do I edit, void, delete or adjust miscellaneous GL cash receipts in Accounts Receivable?
Defect ID
32187
Steps to duplicate
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