Note: If the transaction is for a future year and not posted, see How do I correct an Accounts Receivable invoice, adjustment, or void transaction that was entered to an incorrect future year and does not post?

1. Use a transaction inquiry to determine the correct accounting dates regarding the original invoice and the incorrect void date

1. In Accounts Receivable, select Inquiry, Entries, Transactions.
2. Select Current and Active.
3. Click Condition.
4. Select Invoice from the Field column, Equal to from the Operator column. Enter the invoice number of the incorrectly voided invoice in the Value column.
5. Click OK and OK.
6. Click on Status Date, select Edit Column contents, and click OK.
7. Select Accounting Date and click OK.
8. Note the Accounting Date of the original invoice and the incorrect void.
9. If the Accounting Date of the void was more than one year to the future of the current year in Accounts Receivable, see How do I correct an Accounts Receivable invoice, adjustment, or void transaction that was entered to an incorrect future year and does not post?
10. If the invoice was not a contract-based invoice, skip steps 11 through 14 and move on to step 15.
11. If the invoice was a contract-based invoice, click on Amount, select Add column after this column, and click OK.
12. Select Contract, then click OK.
13. Click on Contract, select Add column after this column, and click OK.
14. Select Item (directly underneath Contract) and click OK.
15. Note the amount of each line item in the invoice and the contract and contract item each applied to (if any).

2. Enter an invoice with the incorrect void date and void the new invoice with the correct void date

1. Enter a new invoice with an accounting date matching the incorrect void date:
   1. Enter the invoice as usual, either through Billing or Accounts Receivable.
   2. Confirm all amounts on this invoice match the original, including Total Billed, Retainage Billed, Retainage Held and Tax amounts. The only difference is the Accounting Date is equal to the incorrect void accounting date.
2. Void the transaction with the correct accounting date:
   1. In Accounts Receivable, from Tasks, select Adjust Receivables.
   2. In the Customer field, type the customer ID.
   3. In the Acc date field, type the correct void date.
   4. Select the new invoice and click Void.
   5. Click Finish and post the void.

This process will result in invoice entries that offset each other for the incorrect date, an invoice with the original date, and a void with the correct accounting date. This may result in rejecting entries in the General Ledger, depending on the dates used for the initial void and the offsetting invoice. See Error: "REJECTED - Entry for closed period" (when posting entries in GL) for more information.

The invoices and voids referred to in this solution may remain on AR aging reports. How do I move Accounts Receivable invoices to a history file? for steps to remove.

Why does my paid invoice still show on my aging report? (Transactions have incorrect accounting date)