Current year

Use this process to correct the accounting date for an entry in the current year.

Use a transaction inquiry to determine the correct accounting dates regarding the original invoice and the incorrect void date

1. In Accounts Receivable, select Inquiry, Entries, Transactions.
2. Select Current and Active.
3. Click Condition.
4. Select Invoice from the Field column and Equal to from the Operator column. Enter the invoice number of the incorrectly voided invoice in the Value column.
5. Click OK and OK.
6. Click Status Date, select Edit Column contents, and click OK.
7. Select Accounting Date and click OK.
8. Note the Accounting Date of the original invoice and the incorrect void.
   
   NOTE:

   If the Accounting Date of the void was more than one year to the future of the current year, see the Future year section below.

9. If the invoice wasn’t a contract-based invoice, skip steps 11-14. Go to the Enter an invoice section.
10. If the invoice was a contract-based invoice, click Amount, select Add column after this column, and click OK.
11. Select Contract, then click OK.
12. Click Contract, select Add column after this column, and click OK.
13. Select Item (directly underneath Contract) and click OK.
14. Note the amount of each line item in the invoice. Note the contract and contract item each applied to (if any).

Enter an invoice with the incorrect void date and void the new invoice with the correct void date

1. Enter a new invoice with an accounting date matching the incorrect void date:
   1. Enter the invoice as usual, either through Billing or Accounts Receivable.
   2. Confirm all amounts on this invoice match the original. This includes the Total Billed, Retainage Billed, Retainage Held and Tax amounts. The only difference is that the Accounting Date is equal to the incorrect void accounting date.
2. Void the transaction with the correct accounting date:
   1. In Accounts Receivable, from Tasks, select Adjust Receivables.
   2. In the Customer field, type the customer ID.
   3. In the Acc date field, type the correct void date.
   4. Select the new invoice and click Void.
   5. Click Finish and post the void.

This results in entries that offset each other for the incorrect date, an entry with the original date, and a void with the correct date. This can cause rejecting entries in the General Ledger, depending on the dates used for the initial void and the offsetting invoice.

The invoices and voids referred to in this solution can remain on AR aging reports. Move the entries to a history file to clean up your reports.

Future year

How to correct an Accounts Receivable invoice entered to an incorrect future year that didn't post.

Why does my paid invoice still show on my aging report? (Transactions with incorrect accounting date)