[BCB:4:Operating system warning:ECB] Important information Don't follow these steps if you plan to uninstall and re-install Sage 300 Construction and Real Estate on a server or stand-alone computer. See the correct steps to follow for Sage 300 CRE on a file server. Third-party and integrating products such as Sage Paperless Construction and Sage MyAssistant can stop working if you remove Sage 300 CRE from the workstation. Process to remove Sage 300 CRE client Follow all the steps outlined below to remove Sage 300 CRE completely from a workstation. Uninstall the software and related components - Exit all Sage 300 Construction and Real Estate applications on the workstation.
- Go to Windows Control Panel, Programs and Features.
- If you have Sage Estimating installed, remove Estimating first:
- Select Sage 300 Construction and Real Estate Estimating from the program list.
- Click Uninstall.
- Remove Sage 300 Construction and Real Estate client software:
- Select Sage 300 Construction and Real Estate Accounting Client from the program list.
- Click Uninstall.
- If no other software uses the Pervasive or Actian PSQL Workgroup Engine, uninstall it next:
- Select one of the following depending on version:
- Pervasive PSQL [version] Workgroup Engine (for version 15.1 and earlier)
- Actian PSQL [version] Workgroup Engine (for version 16.1 to 24.1)
- Actian Zen may not appear depending on your install (for versions 24.2 and later)
- Click Uninstall.
- Delete remaining files and registry keys related to Pervasive/Actian/Zen with these steps.
- Repeat this process for the following other components (if found):
- DeployAatrix
- Event 1 Core Services
- Event 1 Function Selector
- Module SDK
- Office Connector
- Office Connector (Remove Only)
- Sage Office Connector Menu Integration
- Sage.CRE.PJCorrLogExchangeAddinSetup
- SAP Crystal Reports runtime engine for .NET (32-bit)
- Exit Programs and Features.
- Left over files can interfere with re-installing or upgrading. Rename the following folders if they exist to prevent this. If you're not planning on re-installing, you can delete these folders. If you delete these files or folders, you can lose any settings or documents previously created.
64-bit Operating System: | 32-bit Operating System: | - C:\Program Files (x86)\Timberline Office
- C:\Program Files (x86)\Sage
- C:\Program Files (x86)\Common Files\Sage
- C:\Program Files (x86)\Pervasive
- C:\Program Files (x86)\Actian
- C:\Program Files (x86)\Event1
- C:\ProgramData\Sage
- C:\Users\[Windows user name]\AppData\Local\Sage_Inc\Desktop.exe_StrongName_u3jvk0sgav0mxk5qzt023z3d2c5hglex\18.1.0.0
- C:\Users\[Windows user name]\AppData\Roaming\Timberline
- C:\Users\[Windows user name]\AppData\Roaming\Sage\Common Desktop\Version 3.0
- Remove the three Windows user name locations for all profiles on the machines that use Sage. Terminal servers can have many profiles.
| - C:\Program Files\Timberline Office
- C:\Program Files\Sage
- C:\Program Files\Common Files\Sage
- C:\Program Files\Pervasive
- C:\Program Files\Actian
- C:\Program Files\Event1
- C:\ProgramData\Sage
| Use the Windows Registry Editor to rename the following subkeys If you plan on re-installing or upgrading, skip this step. - 32-bit Machine
- HKEY_LOCAL_MACHINE\Software\Pervasive
- HKEY_LOCAL_MACHINE\Software\Sage
- HKEY_LOCAL_MACHINE\Software\Timberline
- HKEY_CURRENT_USER\Software\Timberline
- 64-bit Machine
- HKEY_LOCAL_MACHINE\Software\Wow6432Node\Actian
- HKEY_LOCAL_MACHINE\Software\Wow6432Node\Pervasive
- HKEY_LOCAL_MACHINE\Software\Wow6432Node\Sage
- HKEY_LOCAL_MACHINE\Software\Wow6432Node\Timberline
- HKEY_CURRENT_USER\Software\Timberline
Remove the Timberline path statement in the environment variable path If you plan on re-installing or upgrading, skip these step. - Select Windows Start, right-click My Computer, then select Properties.
- Go to Advanced tab, Environment Variables.
- In the System variables section, select Path, then Edit.
- Use the arrow keys on your keyboard to find and delete the entry for C:\Program Files\Timberline Office\Shared.
NOTE: Semi-colons ( ; ) separate path statements for different applications. - Select OK three times.
- You can also delete all remaining Windows Desktop icons or shortcuts for Sage. This includes those in the Windows Start menu.
You have now removed Sage 300 Construction and Real Estate from your computer. You can no longer access Sage 300 Construction and Real Estate applications. If you’re planning to re-install or upgrade the software, follow the appropriate steps below.
[BCB:156:Chat 300 CRE US:ECB]
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