| Sage 300 CRE client install for workstation or Citrix/terminal server (24.1 and earlier) |
Resolution | [BCB:3:Network warning:ECB] Important Notes - These steps apply to versions 24.1 and earlier. See steps to install for versions 24.2 and later.
- 300CRE is only compatible with the 32-bit version of Microsoft Office. Install the 32-bit version of Microsoft Office before installing the Sage 300CRE Accounting Client.
- Even if you log on to the workstation as an Administrator, still right-click files and select Run as Administrator. This ensures that registry entries and dependency paths get created.
Installation - Log in as an Administrator on the client machine.
- If possible, disable your antivirus software. If the initial installation fails, disable your antivirus and reinstall the client.
- Open File Explorer.
- Browse to \\[SERVERNAME]\Timberline Office.
Note: Use the UNC path above to locate the file for the application to install correctly. Using mapped drives or IP addresses results in incomplete installations. - Locate the Sage300CRE ACCT Client Install file.
- Right-click Sage300CRE ACCT Client Install and select Run as administrator.
- If the Sage300CRE ACCT Client Install shortcut isn’t available:
- Browse to \\[SERVERNAME]\Timberline Office\9.5\ACCOUNTING\WinInst.
- Right-click on Install.exe.
- Select Run as administrator.
- Follow the prompts to complete the installation.
- When the workstation restarts, log back in with the same Administrator account to ensure a complete installation.
Additional Steps for Terminal/RDS/Citrix servers only - Once the installation completes and the machine restarts, uninstall the Actian client engine.
- Install the Actian Server engine components located in \\[SERVERNAME]\Timberline Office\9.5\ACCOUNTING\WinInst\Prerequisites.
- Right-click and select Run as Administrator on each of the following files:
- Pre PSQL Install\PrePSQLInstall.exe: Runs silently, you won't see when it completes but you can monitor it in Task Manager.
- Pervasive PSQL v12 SP1 Server Edition (x64)\SetupServer64_x64.exe.
- Pervasive PSQL v12 Server Patch SP1 (x64)\PSQLv12Patch_Server64_x64.msp.
- Post PSQL64 Install\PostPSQL64Install.exe: Runs silently, you won't see when it completes but you can monitor it in Task Manager.
- Pervasive License Monitoring Service\PSQLLMInst: Runs silently, you won't see when it completes, but you can monitor it in Task Manager.
- Go to services.msc (Windows Key+R and then type in services.msc).
- Select Sage Pervasive License Service L2 and click Start.
- Go to Windows Start, All Programs, Sage Administration folder.
- Right-click Sage System Verifier and select Run as administrator.
- Allow the scan to run. Confirm it completes without errors.
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