For more information on third-party SMTP Connectors with Gmail, see Get started with IMAP and POP3 from the Google support site.

Google GMAIL has permanently disabled the less secure apps setting due to security risks. If multi-factor authentication is the only option, then Sage 100 offers an option to set up OAuth settings in the Sage 100 email configuration.

• Many server programs and providers offer SMTP email services.
• Sage doesn’t test Sage 100 with every email service or provider.
• Customer Support isn’t responsible for knowing exact settings or combinations for successful email delivery.
• Service details can change anytime.
• If you see an error, troubleshoot using the Chilkat error log.
• You’ll need to try different settings or test another service or provider.

The following is for informational purposes. Sage 100 Customer Support can’t guarantee that the steps will work in your specific situation. The exact steps and processes and settings required for success are subject to change by Google at any time.

Configure email settings for the Sage 100 company code selected

1. Open Library Master, Main menu, Company Maintenance.
2. For Company Code, enter or select the applicable company code from lookup.
3. Access the E-mail tab.
4. For Address, enter smtp.gmail.com (or the value issued by your provider).
5. For Port, enter 465 (or the value issued by your provider).
6. For SMTP Encryption, select SSL from the drop-down list box.
7. For User ID, enter your Gmail address in the format: [email protected].
   • Google Apps users, enter your email address in the format: username@your_domain.com.
   • Enter the Gmail password in the Password field. Use eight or more characters with a mix of letters, numbers and symbols.

Important Information

• If your client doesn’t support SMTP authentication, you won't be able to use a Gmail address.
• If sending mail fails but SMTP encryption is active, use port 465 or 587 for your SMTP server.
• Checking Use as Default Company for Server Settings won’t apply email settings to all Sage 100 companies.

Steps to Configure your Google email account

1. Log in to your Gmail account with Google Chrome.0.
2. In the gmail Inbox, in the upper right-hand corner it will display the gmail account.
   • Review the user account information and user id. Confirm this is what you entered in Company Maintenance in Sage 100.
3. Click the Gear symbol in the top-right section of the page to access Account Settings.
4. Select Mail Settings from the Context menu.
5. Click Forwarding and Pop from the top navigation bar in the Mail Settings section.
6. Click the radio button next to Enable POP for all mail.
7. Select an option for leaving mail on the server using the drop-down box.
   • Delete e-mail off of the server once received or leave a copy of the e-mail on the server.
   • Google recommends leaving a copy of the e-mail on the Gmail server.
8. Select the Connected apps and sites option under Sign-in & Security.
9. Scroll down to the bottom of the page and Turn On "Allow less secure apps".
10. Click the Save Changes button and exit the Mail Settings page.
11. Log out of Gmail.
12. The Gmail account is now ready to send and receive e-mail using an e-mail client.

Important Information

• If you use a Google account with 2-Step Verification.
  • Sign In with App Passwords configuration is necessary to work with Sage Paperless Office email.
• Once you generate the password, enter it in Company Maintenance for the email account you configured.
• This password configuration doesn’t have option to retrieve the lost password for the App Passwords. You'll need to regenerate the password if lost.

Error: "The Email engine can’t be started" when using Paperless Office, Electronic Delivery
Error: "Authentication Unsuccessful" sending Test Email from Company Maintenance
Enter SMTP Email Server address and settings for Paperless Office 
Using OAuth 2.0 with Sage 100