Note: Make sure you are logging in as the data owner to reshare the company.

• Make sure sign-in was successful and it shows your email in green text on the introduction tab before selecting next
• Allow port 5222 through your firewall. Consult your network administrator or local IT support if assistance is needed
• Verify that you have a stable Internet connection. See Error: "Failed to contact Remote Data Access server: Sage 50 has lost contact with the current Remote Data Access company."
• Create a new test company to see if you can share it (it is not recommended to share sample companies)
• If a new test company uploads successfully, then it is most likely an issue with the specific company
• Refer to Create a clean data folder and expendable file cleanup
• Refer to How to completely remove and reinstall Pervasive/Actian
• Check Internet settings
  1. Go to Control Panel, Internet Options.
  2. Click Security and then Trusted Sites.
  3. Select Sites and add *.sage.com. Click OK.
  4. Click the Privacy tab and then click Sites.
  5. Add sage.com and click Allow. Click OK and then OK again.
  6. Try sharing the company again. 
• Airplane Mode: If airplane mode is enabled, RDA will not function correctly. Disable Airplane mode and reboot the computer if issues continue
• Public Network Type: This is not recommended, and will block traffic on the ports used to communicate with the RDA server