Sage Paperless Construction files and folders to exclude from antivirus scans
Description
Cause
Resolution

 NOTE: Active scanning can cause poor performance and lead to unexpected application terminations.  Consult your systems administrator before modifying security and antivirus programs. 

Review the Sage Paperless Server Dashboard folder locations

  1. Open the Sage Paperless Construction Dashboard.
  2. Click the Deployment tab.
  3. Note the local and UNC paths for the Sage Paperless Construction folders.

Sage Paperless Construction Dashboard Deployment tab

Add the following folders to your antivirus exclusions list

Workstations

  1. Sage Paperless Construction folder as displayed on your server dashboard. Default path: C:\Program Files (x86)\Sage Paperless Construction.
  2. Sage Paperless Construction folder when you have a network installation with a mapped drive to a server. Example: \\HCI-APP1\Sage Paperless Construction.

Server

  1. Sage Paperless Construction folder as displayed on your server dashboard. Default path: C:\Program Files (x86)\Sage Paperless Construction.
  2. Sage Paperless Construction folder when you have a network installation with a mapped drive to a server. Example: \\HCI-APP1\Sage Paperless Construction. 
  3. C:\Sage Paperless Construction folder.

Also apply the required antivirus exclusions to your Sage 300 CRE and Sage 100 Contractor accounting software.

 NOTE: Users have reported Bitdefender incorrectly quarantining EmailRemotingMiddleware.exe as a potential threat during updates. Add an exclusion or allowlist for this executable. 

Need more help?

Chat now

 

 

 

 

Steps to duplicate
Related Solutions

Sage 300 CRE and Sage Estimating antivirus exclusions

Sage Paperless Construction: Firewall Exceptions

Files to exclude from the antivirus and firewall for Sage 100 Contractor SQL