Which Sage Paperless Construction files and folders to exclude from antivirus scans
Description
Cause
Resolution

Review the Sage Paperless Server Dashboard folder locations

  1. Open the Sage Paperless Construction Dashboard.
  2. Click the Deployment tab.
  3. Note the local and UNC paths for the Sage Paperless Construction folders. In this example, the local path is E:\Sage Paperless Construction and the UNC path is \\HCI-APP1\Sage Paperless Construction.

Sage Paperless Construction Dashboard Deployment tab

Add the following default folders to your antivirus exclusions list

 NOTE:  Active scanning can cause poor performance and lead to unexpected application terminations.  Consult your systems administrator before modifying security and antivirus programs.

For the workstations

  1. C:\Program Files (x86)\Sage Paperless Construction.  Or the alternate workstation installation drive location.   EXAMPLE: E:\Program Files (x86)\Sage Paperless Construction.
  2. The network location mapping back to Sage Paperless Construction program files at the server.   EXAMPLE:  \\HCI-APP1\Sage Paperless Construction.

For the server

  1. C:\Program Files (x86)\Sage Paperless Construction.  Or the alternate server installation drive location.     EXAMPLE: E:\Program Files (x86)\Sage Paperless Construction.
  2. The network location for the Sage Paperless Construction program files at the server.   EXAMPLE: \\HCI-APP1\Sage Paperless Construction. 
  3. C:\Sage Paperless Construction.  Or, the alternative server installation drive indicated on the Sage Paperless Construction Dashboard, Deployment tab.    EXAMPLE: E:\Sage Paperless Construction.

Additionally

Apply the required antivirus exclusions to your Sage 300 Construction and Real Estate (CRE) and Sage 100 Contractor accounting software.

 NOTE:  Users have reported Bitdefender incorrectly quarantining EmailRemotingMiddleware.exe as a potential threat during updates. Add an exclusion or allowlist for this executable.

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Steps to duplicate
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