Error: “CHECK # CANNOT BE VOIDED" when voiding a payroll check
Description
Cause
Resolution

Void payroll check from prior year

  • The system won't allow you to void a payroll check from a prior year
  • This won’t correct any payroll tax reports. Enter any changes manually to your tax reports

Void a check more than one quarter back

  1. Go to GL, Reports, Journal Report.
  2. For Include what entries, select Specific posting date range.
  3. Enter the date of the original payroll check.
  4. Print the report to access the posting accounts in the next steps.
  5. Open CM, Transactions, Enter Bank Transactions.
  6. Select the transaction type Deposit.
  7. Enter the net amount of the original payroll check.
  8. Use the printed journal report to reverse the credit and debit accounts of the original payroll check.
  9. When you reconcile your cash account in CM, Transactions, Reconcile Checking Account.
    • Clear the original Payroll check and deposit you created above
  10. Manually adjust any tax reports in Enhanced Tax Reporting.  
    • If you processed W-2s or other tax reports, submit a corrected tax form
  11. Manually adjust any tax reports. If you've processed tax forms, refer to instructions for correcting W-2s or other tax reports

Reissue the voided check

Reissue in current quarter of payroll module

  1. In the payroll module, reissue the check in the current payroll quarter.
  2. Since you've already paid last quarter's taxes, reduce current wages and liabilities with the reissued check.
  3. Go to GL, Entries, Post to Journals.
  4. Post a journal to reverse the payroll check posting in the current month.
  5. Then, post a second journal entry using the previous quarter date to void the original check. 
  6. Any annual reports such as W-2s or 940 forms will be correct. No edits required.

 CAUTION: If you void a prior quarter check and reissue, correct tax deposits on the tax form manually through Enhanced Tax Reporting. 

 

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Steps to duplicate
Related Solutions

How to print corrected W-2 forms (W-2C)