• The task screen is too small
• Windows Display text size setting of 125% Medium, 150% Larger, or a custom scale factor
• The Windows Theme display is custom or something other than the Windows default

The task window size is too small to display all the totals and details. This can occur due to display scaling increasing text and other items. It causes the information to exceed the field and window boundaries. Themes can change text, borders, shadows, and other details that make them too large to fit.

The problem can occur on some vendors but not others due to the Vendor type. You can select which distribution field columns you want to be available for the vendor type. Check your settings in AP Settings, Invoice Settings, Distribution Settings. The more field columns selected, the wider the task window will need to be.

Try these solutions in the following order.

Resize the task window

Try resizing the task window wider before making any entries. Stretch the task window taller and wider to make all the columns on the distribution grid visible. If there’s another task window that error, resize the problem window to match the size of the working window.

If you resize the task window and later rename the Accounts Payable registry key (HKEY_CURRENT_USER\Software\Timberline\Accounts Payable) or Timberline registry key (HKEY_CURRENT_USER\Software\Timberline), resize the windows again.

Change the Windows Display settings

Change the text size

Change the Windows Display text size to 100% Smaller on each affected workstation.

Usually, you also need to adjust the screen resolution with a downward adjustment to resolve the error. For example, if you set your screen resolution to 1920x1080, adjust it to 1440x900. The options will vary between monitors and their sizes. Select an option that works best for you.

Change the theme

Change the Windows Display Theme to the default, for example Windows 7 theme. (Windows Start button, Control Panel, Appearance and Personalization, Personalization, Change the theme.)

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