Accounts Receivable and General Ledger are out of balance (Overbilled Retainage)

Retainage overbilled invoices are reflected on the aging report but not the Accounts Receivable account in General Ledger.

Determine if there is Overbilled Retainage in Accounts Receivable:

1. From the Accounts Receivable Reports menu, select Aging, Detail by Customer.
2. Click Conditions, Add, and select Amount Type, Equal to, and select Retainage overbilled.
3. Review the report.
4. If invoices print, see the following possible causes for overbilled retainage:
   • I overbilled retainage on an invoice from Billing (customer changed on contract)
   • Retainage billed is shown as overbilled
   • Why is an overbilled retainage entry created when only part of the retainage held is being billed? (Billing negative retainage held)
   • Why is an overbilled retainage entry created when only part of the retainage held is being billed? (Billing small amounts)
   • Why is an invoice showing overbilled retainage in Accounts Receivables? (Unposted items in Contracts)

Accounts Receivable and General Ledger are out of balance