Resolution

Positive dollar amounts (sales orders, invoices, and positive cash receipts):
Create a credit card payment type in Accounts Receivable Payment Type Maintenance.
Note: Transactions are updated as if they were paid by credit card, but it does not process the card again because the payment type does not have a valid connection to the processor.
- Open Accounts Receivable, Setup, Payment Type Maintenance.
- Create a new payment type with the following information:
- Type = Credit Card
- Category, asset account, accrual account, and so forth should be set up with the same information as the regular credit card payment types.
- Virtual Terminal ID / Merchant ID = (blank)
- Merchant Key / Processor Code = (blank)
Note: Valid Processor Connection check box remains cleared.
- In data entry:
- For Accounts Receivable Cash Receipts, select and accept the correct card number.
- For Sales Order and Invoice Entry, click the Totals tab . Click the Credit Card Information button next to the 'Credit Card Number'.
- In the Credit Card Information window, select the payment type created above. Manually enter the authorization information provided the credit card processing company.
- For Sage 100 ERP 2013 (5.00) Select the Credit Card tab. Select the payment type created above.
- Enter Last Four Digits of the credit card
- Expiration Month
- Expiration Year
- Auth No. (Authorization Number)
- Auth Date
Negative transaction amounts (credit memos):
A credit memo or invoice with a negative balance must already exist on the customer's account
- Process a credit transaction directly in external Credit Card processing program for the card.
- Open Accounts Receivable, Main, Invoice Data Entry. Create and update a positive adjustment to the existing invoice to bring the balance to zero.
- The expense account must be the asset account (from Payment Type Maintenance) normally posted to during Credit Card Processing.
- This posts a debit to Accounts Receivable account and a credit to the asset account.
Note: The miscellaneous cash receipt or journal entry created to record the day-end settlement amount creates the offsetting transaction to affect the cash account.
DocLink: How to adjust, edit, or create credit or debit memos in Sales Order