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How to update to Sage Fixed Assets Network Edition 2023.1

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Summary

Steps to update to Sage Fixed Assets Network Edition 2023.1

Cause

See the Sage Fixed Asset Release Notes for new features and tax compliance updates included in this release

For detailed installation, go to the Sage Fixed Assets Network Installation Guide for details.

Resolution

CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
CAUTION: If you use third-party products that integrate with your Sage product, check with the vendor of your third-party product to ensure their product is fully compatible with this release. If you integrate with other Sage products, check with your business partner or Sage to ensure that these components are compatible. 


Note: All downloads of Sage Fixed Assets Network version 2023.1 is a full version of the program. The downloaded file installs Sage Fixed Assets Network Server side only. The Client will not be updated automatically and requires a second installation for the update process to be completed. See How to install a client for further details.

Note: For new installation of the Sage Fixed Assets program, see Download Sage Fixed Assets Network 2023.1 to download.

Note: There are prerequisites required for Sage Fixed Assets to run properly:

Note: For in place updates, a Database Conversion is required for all version of the program 2022.1 and prior. If not updating from 2022.1 or 2023.0, see Updating from older versions below for the update paths available.

Updating from 2022.1 or 2023.0 through the Sage Advisor Update:

The Sage Advisor Update will have a notification on the client which is read-only of the 2023.1 release via a pop-up message in the Microsoft Windows system tray.

To check manually and update:

  1. On the server where the Sage Fixed Assets Network Server is installed: Click the Sage Advisor Update in the system tray or go to Start, Programs, Sage, and open Sage Advisor Update
  2. If the 2023.1 release is not listed, click the Check for Updates button and it will be listed under the available updates
  3. Put a check in the box beside the Sage Fixed Assets version 2023.1 product listed and click Download & Install or Download Only
    • Download & Install: Will download the update and start the Installation process once the download has completed:

      Click Next, then Yes and Yes to uninstall the prior version then wait for the install to process to complete. Click Finish once completed

    • Download only: Later, you can either open the Sage Advisor Update and click the Download & Install button to start the installation or Browse to C:\Sage Advisor Update\Sage.US.SBS.SFA.NW and right-click the setup.exe and select Run as Administrator to start the installation:

      Click Next, then Yes and Yes to uninstall the prior version then wait for the install to process to complete. Click Finish once complete

  4. Once finished, the Install will prompt whether to launch the Database Utility - Network Depreciation & Tracking. If No was selected: Go to: Start, Programs, Sage Fixed Assets, right-click the Database Utility - Network Depreciation & Tracking and select Run As Administrator.

Sage Fixed Assets - Database Conversion

  1. In the Database Utility - Network Depreciation & Tracking, click the Convert.
  2. Click Next, click Next, click Select All databases with a Conversion Status of Ready to Convert, click Next, click Convert, click Close when the conversion is complete
  3. An Internet browser window opens that shows the names of the databases have been converted, and their status. See How do I convert data? for more details

Note: For new installations of the Network Server, the PDF Attachments path needs to be setup before exiting the Database Utility, See How to setup PDF attachment folder Network or Premier Depreciation? for details.

Updating the Client Sage Fixed Assets Network (Client Install):

Note: The following will need to be completed on all client workstations. If the client currently installed is version 2022.0 or prior, the existing client will need to be uninstalled before proceeding:

  1. Using windows explorer: Browse to and Run (as Admin) the SFAServ\Network Client\Setup.exe. This is the folder which the Sage Fixed Assets Network Server components were installed on the Server.
  2. Click Next, click Yes, click Next and click Finish once the install process has completed.


Updating from older versions:

Warning: If updating from 2020.1 or prior once 2023.1 is installed without following the correct update path the databases cannot be converted directly to 2023.1. They will appear with a Conversion Status of Incompatible Version and will require a Sage Expert Services engagement to update. See How do I contact Sage Expert Services? for details.

Note: For in place updates, a Database Conversion is required for all version of the program 2022.1 and prior. When updating from versions 2022.0 and prior the update paths are:

  • If updating from 2021.1 or 2022.0 you can either:
  • If updating from 2019.1, 2019.1.1 or 2019.1.2, 2020.1, 2020.1.1 or 2021.0 you can: 
  • If updating from 2020.1 or prior the databases cannot be converted directly to 2023.1. They will appear with a Conversion Status of Incompatible Version and will require a Sage Expert Services engagement to update. See How do I contact Sage Expert Services? for details
  • If updating from 2013.0 - 2022.1 and moving to a new system, creating new databases in the new installation the Company Backup file (*.BBK) can restore directly into the 2023.1 product. See How to migrate - Server to Server - Depreciation Network for additional information
    • Company Backups (.BBK files) created in prior versions back to 2013.0 will restore directly into the 2024.1 product on a new system.

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Related Solutions

System Requirements: Sage Fixed Assets Network Edition 2022.0 - 2023.1