Summary
Correct the deposit date on a cash receipt by voiding the deposit and recreating it in Sage 300 CRE Accounts Receivable.
Description
Resolution
To correct the error, void the deposit and enter it again. See the links in Related Solutions for steps to correct Miscellaneous GL or Miscellaneous JC receipts.
- If the receipt is Reconciled in Cash Management, see details about how to change the status to Open.
- Go to Accounts Receivable, Tasks, Adjust Receivables.
- Select the Customer.
- Enter the Accounting Date.
Note: Enter the incorrect deposit date used originally on the deposit. - In the View box, select All activity.
- Select the cash receipt and click Void.
- Click Yes, then Finish.
- Go to Accounts Receivable, Tasks, Enter Cash Receipts.
- Enter the deposit again with the correct deposit date. See steps to enter an invoice cash receipt.
- If you had to change the status in Cash Management, see steps to change the status back.
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