Summary
Creating and saving a New Bill crashes the program. May result in the error "Sage 50 cannot be started" after program is opened.
Description
Resolution
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Section 1: Set Run as Adminstrator
- Right-click the Sage 50 icon and click Properties.
- Click the Compatibility Tab.
- Check Run As adminstrator.
- Verify program and company can open and tasks can be completed without errors.
Section 2: Clear DDFs and reinstall Actian
- Locate your company directory; see How to locate company directories.
- Close Sage 50—U.S. Edition.
- Browse to your data path; see How to find data path and program path.
- Select the company directory that you are having the issues, and remove any file with a file type of .DDF.
- Completely remove Pervasive and reinstall it; see How to completely remove and reinstall Actian (formerly Pervasive).
- Verify program and company can open and tasks can be completed without errors.