Solution Properties
Solution ID:
224924450060036
Last Modified Date:
Wed Jul 01 23:53:01 UTC 2026
Taxonomy Path:
Category//Performance
Author:
legacyauthor
Delete or reset Custom Office panel customization in Sage 100
Description
Cause
Resolution

Prepare for customization changes

  • Ask all users to log out of Sage 100.
  • Open Modules, Custom Office, Main menu, then Customizer Selection.
  • Open Customized Panels, then select the module and task window.
    • Example: Sales Order, Sales Order Entry

Select the customization scope

  • Choose the User or Group and Company combination.
    • Example: User JIM, All companies
    • Example: All users, ABX company
    • Example: All users, ABC company

Delete a main panel customization

Delete the panel

  • Select the main panel, such as DMAIN or DMAINW.
  • Click the Delete Panel button, marked with a red X.
  • Click Yes to confirm deletion.
  • Click Close to exit Customizer Selection.
Note: Deleting a main panel removes all associated sub-panels.

Reset a panel or sub-panel

Open the panel editor

  • Select the panel or sub-panel, such as PMAIN.
  • Click the Edit Panel button.

Reset panel settings

  • On the Customizer toolbar, select Panel, Header.
  • In the Panel Header Definition window, click Reset.

Choose reset option

  • Select one of the following:
    • Reset only header settings to Sage defaults
    • Reset all settings for the panel to Sage defaults

Save changes

  • Click OK in the Reset Panel window.
  • Click OK again if prompted.
  • Click OK if a size change message appears.
  • Click Save on the toolbar.
  • Click OK to confirm save.
  • Click Exit, then Close Customizer Selection.

Important considerations

NOTE:

This feature requires the Custom Office module, also called Customizer. Not all Sage 100 installations include it.

NOTE:

You can't delete individual sub-panels. You can only reset them.

CAUTION:

Always create a data backup before making customization changes.

  

CAUTION:

Sage support doesn’t assist with customizations, scripts, third-party products, hardware, or tax questions.

 

TIP:

Use training resources like Sage University for Customizer guidance.

 

How to copy a Custom Office task or screen to another user and company code
How to enable or disable access to Customizer Selection in Role Maintenance
Error: "The "[panelname]" panel occupies the second (third, fourth, etc.) tab in the folder on the main "DMAIN" (or "DMAINW") panel and cannot be deleted."
How to run the Custom Office utilities; Rebuild Customizer Log and Update Custom Panels to Current Level
How to delete UDFs (User-Defined Fields) in Custom Office
How to delete a Sage 100 user's Custom Office modification made for a specific task window or screen

[BCB:155:Chat 100 US:ECB]

 

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