Solution Properties
Solution ID:
225924150078418
Last Modified Date:
Mon Jul 05 20:02:49 UTC 2021
Taxonomy Path:
Category//Installation
Author:
legacyauthor
How do I install MyAssistant on a workstation?
Description
Cause
Resolution
  1. Browse to the MyAssistant installation directory that was used to install the software on the server.
  2. Double click on the SetupWorkstation.exe file and follow the prompts for the software to finish installing.
  3. Log into the computer as the Windows user who will operate MyAssistant.
  4. Double click on the MyAssistant icon on the Desktop.
  5. The Configuration Wizard will open and prompt you for the Customer ID and MyAssistant Product Key. Enter the license to activate, If you do not know this number, you can find them on the sage portal see article 43779 "DocLink: How do I get my activation codes for MyAssistant or MyCommunicator?" for details.
  6. Enter the information in the remaining prompts. Upon completion, the program will open.
DocLink: MyAssistant Required Permissions.
DocLink: Sage MyAssistant and MyCommunicator anti-virus and firewall exceptions.
DocLink: How do I install MyAssistant?
Defect ID
Steps to duplicate
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