Solution Properties
Solution ID:
225924650094977
Last Modified Date:
Tue Oct 04 18:10:14 UTC 2022
Taxonomy Path:
Category//Transactions
Author:
[email protected]
How do I remove negative invoices from the Accounts Receivable aging reports?
Description

What are the implications of negative invoices in Accounts Receivable? Can I use an existing payment to clear a negative invoice?  

Sage doesn't recommend that you enter negative invoices in Billing or Accounts Receivable. Instead, enter an adjustment to an invoice that credits the invoice balance. Adjustments allow for retainage balances to credit correctly and for aging reports to show the correct information. If you unapply a cash receipt applied to a negative invoice, open cash receipt amounts can adjust incorrectly. You can only correct this issue with a chargeable file fix. 

If you choose to enter negative invoices instead of entering an adjustment, there are multiple options for clearing negative invoices. To adjust the invoice, follow the steps below.

 

Cause
Resolution

Adjust negative invoices with an AR Credit or Write Off

  1. From the Accounts Receivable Tasks menu, select Adjust Receivables.
  2. Select the Customer and enter the Accounting date for the adjustments.
  3. Change the View drop-down to All Invoices.
  4. Select the first invoice and click Adjust.
  5. Select AR Credit or Write Off.
  6. Change the Adjustment date to match the Accounting date entered above.
  7. Enter any optional Reference or Description information and click Distributions.
  8. Click Finish.
    Note: If the Distributions out of balance window displays, click Auto Balance.
  9. Repeat steps 4-8 for all applicable invoices for this customer.
  10. Repeat steps 2-9 for all applicable customers.
Steps to duplicate
Related Solutions

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How do I move Accounts Receivable invoices to a history file?
How do I apply a negative invoice to a positive invoice, or otherwise clear washing positive and negative invoices off my Accounts Receivable aging reports?
Why are my Accounts Receivable Aging reports still showing invoices that I've adjusted off? (Accounting date is in the future)