Why do paid invoices show as open or as a credit on the Period End report for AP Accounts?
Description
Cause

Paid invoices that appear as open on the report is because the invoice was paid after the cutoff date entered on the report.

Paid invoices that appear as credits on the report is because the invoice date is after the cut off date but the payment date is before the cut off date.

The Period End Report for AP Accounts is based on the AP Transaction record and the Accounting date. When an invoice is showing open on the report that you know has been paid, then it is because it was paid after the cutoff date on the report.

Resolution

Verify that the cutoff date entered on the report is the correct cutoff date to use.

You can review the transactions for an invoice to verify the accounting dates in AP InquiryOtherAP Transactions.

If the invoice was paid with an incorrect date, refer to the appropriate article based on the payment method used:

If the invoice date is in the future (the invoice was paid with a date before the invoice accounting date), refer to the article below:

Steps to duplicate
Related Solutions

Fully paid Accounts Payable invoice shows as open on task or report