Summary
My Procore invoice isn’t importing into Sage Paperless Construction
Resolution
- Review the setup in Sage Paperless Construction under APFlow, Setup, Manage AP Flow, Procore Configuration to confirm where the invoice should appear.
- Confirm the invoice in Procore is approved and has an attachment.
- Confirm the Web Service is running for Sage Paperless Construction.
- In Procore go to the Change History on the invoice and note the date and time the invoice was approved. Then go to Company Tools, Core Tools, Admin, and on the right select Company Settings, Webhooks. Scroll to the bottom and confirm Endpoint Configuration displays: Notification Endpoint: https://integration.sagepaperless.com/Procore/ProcoreAction. At the bottom of the page, "Response 200" is displayed. Locate the entry corresponding to the date and time the invoice was approved. Confirm this is green, and "Response 200" is displayed.
- In Sage Paperless Construction go to Administration, Cloud Sync. In Messages, you’ll see a message with the Action of Invoice post assigned the corresponding date and time stamp (or very close) for the Received On. If you don’t see this information, view the errors in the Cloud Sync Event Log. The next area to look for an error associated with a specific invoice is to open Invoice Entry, click the Procore Import button, select the project, and locate the invoice from the list. To have the invoice pushed again from Procore make a change on the invoice and click Update.
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