Void Accounts Receivable cash receipts

How to void or delete an Accounts Receivable cash receipt in Sage 300 CRE.

Information about voiding cash receipts

• The original deposit and its transaction batch detail remain unchanged in Cash Management Edit Register
• Accounts Receivable (AR) sends a subtraction adjustment batch when you void a cash receipt
• The void uses the accounting date in Adjust Receivables as the reference date
• The description in the Edit Register is AR Void Cash Receipt
• You don't need to un-apply the cash receipt before you void it
• You can only void a cash receipt if the status is Open in Cash Management
• Run the transaction inquiry to verify there are no date issues with the receipt before voiding
• If the cash receipt is part of the total deposit, see steps to void a partial AR deposit
• See Related Solutions for steps to adjust/void Misc JC or Misc GL receipts

 

Void a cash receipt

1. Go to Accounts Receivable, Tasks, Adjust Receivables.
2. Select the Customer and enter the Accounting Date you want to use for the void.
3. For the View, select All activity.
4. Confirm if the cash receipt status is Open.
   • If you reconciled the receipt, it shows in green font and an r right of the Pmt/Adj
   • If you cleared the receipt, it shows in blue font with a c right of the Pmt/Adj
5. If the receipt doesn't have a status of Open, change the status in Cash Management.
6. If the status is Open, select the cash receipt and click Void.
7. Click Finish.
8. If you changed the status of the receipt in Cash Management, change it back to the original status.

 

How do I edit, void, delete or adjust miscellaneous JC cash receipts in Accounts Receivable?

How do I edit, void, delete or adjust miscellaneous GL cash receipts in Accounts Receivable?