Error: "Unable to access the Payroll current file. The files does not exist and it is required"

CAUTION: These steps require knowledge of your Sage product's database engines, such as Microsoft SQL Server, Pervasive SQL, and MySQL. Sage can't assist with database administration and isn't responsible for errors resulting from database changes. Back up all system and application databases needed for a complete restore, and consider contacting a certified consultant or your database administrator for assistance.

Choose the appropriate solution based on your situation below:

Payroll checks were moved to history

Aatrix eFile and reporting requires a payroll current file. If all payroll checks are moved to history, the current.prt is deleted. Restore your data from backup or contact customer support for a potential workaround. See How do I use the System Administrator to back up and restore data?

The current.prt file is corrupt

1. Have all users exit out of Sage 300 Construction and Real Estate.
2. Make a backup of the data folder where the error is occurring. See How do I use the System Administrator to back up and restore data?
3. Run File Doctor on the PR Current Transaction file. See How do I use File Doctor to fix my corrupt data files?
4. You should now be able to run Aatrix with out any errors.

The current file is not saved in the company folder

1. From the Payroll Help menu, select About Payroll.
2. Note the Current Data Folder.
3. Use File Tools to move the current file into the Current Data Folder.

Corrupt or partial new.api or master.apm in the company folder, or in the folder referenced in File locations associated with AP File types

1. From the Payroll File menu, select File, Company Settings, File locations.
2. Note the location of file types AP Invoice and AP Master. If blank these files exist in the Current Data Folder.
3. Use Windows Explorer to browse to the folder to search from renamed/partial AP Invoice and/or AP Master files (files with an API or APM extension).
4. Check to see if an associated folder exists in PVData and/or if there are folders in PVdata with XXX_API or XXX_APM that do not have an associated gateway file.
5. Move corrupted renamed API and/or APM files out of the folder using File Tools if possible. See How do I move or copy files using File Tools? It may be necessary to move the gateway and associated PVData\XXX_API folder out of the folder using Windows Explorer if the file is corrupt.

How do I restore my data files?
How do I restore a backup that I created using File Tools? (Pervasive)