Solution Properties
Solution ID:
220924560106574
Last Modified Date:
Fri Oct 13 18:37:04 UTC 2023
Taxonomy Path:
Category//Data//Backup or restore data
Author:
[email protected]
Backup and Restore FAQ, Errors and Troubleshooting Tips
Description
Cause
Resolution
HOW TO:
How to backup system and company files
How do I create an archive company or copy of an existing company?
ERRORS:
Error: "An error has occurred while performing the backup/restore..."
Error: "Cannot perform the selected option. The option you have selected is currently unavailable because the Sage BusinessWorks Company database is locked by another user"
Error: "An error has occurred in the backup/restore...Cannot open file...TMPLxxxx.TPL -Native error: 00033"
TROUBLESHOOTING:
Slow backup launch or backup does not appear to launch
FREQUENTLY ASKED QUESTIONS:
Does Sage BusinessWorks have an automatic backup?
What does the System backup include?
[BCB:163:Chat BusinessWorks US:ECB]
Steps to duplicate
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