Solution Properties
Solution ID:
224924850073267
Last Modified Date:
Wed Jul 01 13:57:23 UTC 2026
Taxonomy Path:
Category//Performance//Connectivity
Author:
[email protected]
Resolve BTRVLoginError 7025 connection error when launching
Description
Failed to connect to the server (server not found).
Error: "Failure of DFInitialize function; BTRVLoginError(7025).
Btrieve status 3013: Server name not found.
Cause
Resolution
When the error occurs on one workstation
Check the Windows system tray. Right-click on the
Sage BusinessWorks icon
and select
Exit
.
Restart the workstation.
Stop and restart the database engine
at the server.
Open ports 1583 and 3351
in the Windows Firewall for both inbound and outbound traffic.
Enable this setting for both Domain and Private connections.
Share the
Sage folder with full control
at the server.
Run a
ping test
to confirm the workstation can reach the server.
Uninstall the database engine
and
reinstall Sage BusinessWorks Client.
Error Occurs on the Server and All Workstations
NOTE:
Work with your IT technician for advanced troubleshooting.
Stop and restart the database engine
at the server.
Open ports 1583 and 3351
for inbound and outbound traffic in Windows Firewall.
Share the Sage folder
at the server.
Temporarily disable antivirus software, and test access.
If you can access your program, contact your antivirus vendor to resolve the issue.
Reboot the server and all workstations.
If you change the server computer name,
uninstall
and
install the Sage BusinessWorks client.
[BCB:163:Chat BusinessWorks US:ECB]
Steps to duplicate
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