| Error: "This program has quit. I/O error." (during PM trial run tasks - Malware Bytes or antivirus) |
Cause | Malware Bytes installed or recently updated or antivirus is running without Sage 300 CRE exclusions set. |
Resolution | [BCB:3:Network warning:ECB] [BCB:5:Third-party support:ECB]
- Malware Bytes: Contact your IT administrator to uninstall Malware Bytes or set exclusions for Sage 300 CRE and Actian/Pervasive software.
- Windows Security/Windows Defender: Contact your IT administrator to set exclusions for Sage 300 CRE and Actian/Pervasive software.
- Other Antivirus: Contact your IT administrator to set exclusions for Sage 300 CRE and Actian/Pervasive software.
Refer to What Sage 300 Construction and Real Estate and Sage Estimating files and folders should I exclude from my antivirus software scan?
For other possible causes and solutions:
[BCB:156:Chat 300 CRE US:ECB]
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