Sage HR integration help

Frequently asked questions for integrating Sage HR employee self-service with Sage 50 Accounting release 2024.0 or later. Integration is for those who are on a cloud-connected subscription with payroll.

Select a help topic below to learn more about the Sage HR employee self-service integration in Sage 50 Accounting 2024.0.

About Sage HR

How to set up Sage HR

How to manage users' Sage HR rights

How to sync employees to Sage HR

Invite employees to Sage HR

How to upload payslips to Sage HR

Additional Sage HR topics are available below.

Contact support

How to contact support for Sage 50/Sage HR integration

How to contact support for Sage HR (Core HR and add-on modules support. Support for Online Payslips and Employee Self-Service (ESS) is provided by Sage 50 Support, not Sage HR Support.)

Knowledgebase articles

What features are available with Sage HR?

How to set up Sage HR integration

How to set up employee records for Sage HR

How do I access Sage HR?

How to configure employee access to Sage HR

How to resend a Sage HR welcome email

What data gets uploaded to Sage HR?

How do I change an employee's primary email address for Sage HR?

How do I manage Sage HR integration for an employee who works in more than one state?

Payslips fail to upload to Sage HR

Employee fields aren't syncing to Sage HR

"No paychecks to upload" when trying to upload payslips to Sage HR

Error: "Failed to refresh invitation status" in a company using Sage HR

Error: "An error occurred while opening the Sage HR windows. Please try again."

Sage HR functions are dimmed or inaccessible

Sage 50 Welcome Center 

https://www.sagecity.com/us/sage50_us/sage50us-welcome-center/w/new-customers---getting-started

Free Sage University training courses

Sage 50—U.S. Edition - Setting Up and Using Sage HR Integration

Sage 50—U.S Edition - Employee Self-Service

What's New in Release 2024.0 video

https://www.youtube.com/watch?v=ZYzSRQdpmW8&ab_channel=SageCustomerSupportandTraining